The website is wholly owned by by METSO FOR LABORATORIES TOOLS & REQUISITES TRADING, with offices based 804 B-013, 8th Floor, B2 Gulf Tower, Um Hurair Second, Health Care City, Dubai, UAE. This website collects some personal information about its users when they use and engage with this website and its products and services. This document outlines the kind of information that may be collected and how it will be used and protected as well as containing important information that all users have regarding their rights surrounding data.

This privacy policy is GDPR compliant.

Types of data collected

Some of the personal data that the website collects and uses includes:

  • Email address
  • Cookies
  • Usage data
  • First name and last name
  • Address
  • Billing information

Personal data is either provided freely by the user, such as when they register for an account, or automatically by the website using trafficking software such as Cookies.

Some of this website will not work properly, such as placing orders, unless some personal information is provided. Providing data is not mandatory, but this will result in loss of service for some or all parts of the websites and the services it is able to offer.

The use of Cookies is required to provide the service to the user. Again cookies are not mandatory, but some of the functions of this website will not work properly without them.

Methods of processing data

The owner of this website has a number of appropriate security measures in place in order to prevent any unauthorised access to personal data. In addition to the owner of this website, sometimes some of the personal data may be made available to third parties who provide services for this website such as technical providers or IT companies.

Legal bases of processing data

The owners of the website may process personal data which relates to users when one of the following applies:

  • Users have given their consent for this data to be processed for one or more specific purposes.
  • Provision of this data is necessary in order to provide the products and services of the website.
  • Processing this data is necessary in order to comply with the law or a legal obligation.
  • Processing of this data is necessary for the purpose of legitimate business interests of the website
Retention periods

Personal data shall be processed and stored for as long as is required for the original purpose that it has been collected for. This includes:

  • Personal data which has been collected and relates to the performance of a contact between and the user such as buying and downloading a product shall be kept until the business contract has been completed, or the user no longer needs their account on
  • Personal data which is collected for the purposes of the owner of the website’s legitimate interests shall be kept for as long as is needed in order to fulfil such purposes.

In the event that the owners of this website need to comply with a legal proceeding then they may hold on to this personal data for a longer time period.

Once the retention period for personal data has expired, then the personal data shall be deleted.

Purpose of collecting data

Personal data about the user is collected in order for the website to provide its full products and services, to comply with any legal obligations, respond to enforcement requests, protect its rights and the interests of others, detect any fraudulent activity as well as for analysis purposes.

The rights of users

Users may exercise certain rights that they have regarding their personal data. These include the following:

  • Withdraw their consent at any time: Users have the right to withdraw their consent where they have previously given their consent for data to be processed.
  • Object to processing their data: Users may object to the processing of their data.
  • Access their data: Users have a right to access the personal data that the website holds about them as well as the right to obtain a copy of this personal data.
  • Verify and seek rectification: Users have the right to verify the accuracy of their personal data and ask for it to be updated or corrected.
  • Restrict the processing of their data: Users have the right to restrict the processing of their personal data.
  • Have their personal data delated or removed: Users have the right to ask that their personal data be deleted or removed.
  • Receive their data and transfer it to someone else: Users have the right to receive a copy of their data in a machine-readable format and have this information passed on to another company.
Changes to this privacy policy

This privacy policy may be updated from time to time. When changes are made to this privacy policy then users will be notified of this and are asked to periodically check back to this page to see if there have been any changes.

Get in touch

If you have any questions about this privacy policy then please get in touch.